Optima Faktoring seeks to build, train and ensure continuity of a team that provides added value to its company, customers and the sector, that has adopted a customer-oriented service approach, comprised of individuals specialised in their fields. With the board decision dated 11 October 2006 regarding human resources management, the company regulated the procedures concerning recruitment, working conditions, personal registry files, discipline sanctions, powers and responsibilities of the personnel, remuneration, health rights, leave entitlement, promotions, changes in posts, dismissal, death, resignation, retirement and training. The training approach of Optima Faktoring, which supports intra-company promotion and increasing its capacity to raise its own executive staff, has shaped within the framework of its aim to build a team of competent employees, and the ultimate objective is to ensure continuous development and employee satisfaction, and to keep motivation at a high level. Optima Faktoring, which believes that satisfied employee is a never-changing component of high-quality service and customer satisfaction, reinforces this approach through development and career planning practices.
